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Services
Tanners Wine In Time Scheme
Tanners Wine in
Time scheme is designed to be the easiest way to buy great wine.
Our experienced and well-respected buyers do the choosing for you,
selecting their current favourites and wines suitable for the
season from our huge range of wines. New dozens are created each
month comprising six wines with two bottles of each. You can
receive cases as regularly as you choose, at a price to suit you.
With full tasting notes accompanying the cases, there is no better
way to explore the quality and breadth of the Tanners range, both
the classic regions as well as lesser-known, off-the-beaten track
areas. Delivery is free within mainland UK and each case is
discounted. To make it as easy as possible, you can pay by Direct
Debit or Standing Order. Please email Rachel
Armstrong or call her on 01743 234455 about joining Tanners
Wine in Time.
Tanners Fine Wine Plan
If you are starting
a cellar or adding to an existing one, the Tanners Cellar Plan
scheme offers you a bespoke route to building your wine collection.
Through sound advice from expert, well-travelled staff and Tanners
Cellar Plan’s financial planning you will be able to build up
a valuable cellar for both drinking and re-sale. Paying regularly
by Direct Debit or Standing Order, extended credit of up to four
times the value of your monthly payment is available to Cellar Plan
customers. Please email Graham
Mason or call him on 01743 234455 for full details.
Tanners Tastings
We hold many
tastings of one form or another for customers throughout the year.
The busiest time is the Autumn, but you can always check for other
tastings by keeping an eye on the Tanners
Blog, or looking at the website or Tanners News.
Tanners Wine Courses
From time to time
we offer wine courses either full day or over a series of evenings.
These can be an elementary introduction to wine tasting, key grapes
and regions, or more advanced courses possibly for those wanting to
take Wine& Spirit Education Trust exams, for which we are an
accredited examiner.
Bespoke Tours & Tastings
We are always
delighted to show groups around the historic Wyle Cop premises in
Shrewsbury. The minimum group size is 24 and virtually any level of
wine tasting along with catering - either buffet or sit-down - can
be arranged. This can prove an ideal solution for companies looking
to entertain clients. For further information please ring Caroline
Cross on 01743 234455.
Individual Advice
Whether over the
telephone, on the shop floor or at tastings, it is crucial for us
to give you friendly, down-to-earth advice at whatever level you
require. We recruit people who already have an interest in wine,
food and travel and then put them through our own training course
as well as their Wine & Spirit Education Trust examinations. At
a company the size of Tanners, it is easy for staff to taste
regularly, to have regular contact with the buying team and to
travel to the vineyards on whatever trips are available. And if
your questions cannot be answered immediately, our many
long-serving staff provide a vast bank of wisdom to draw
upon.
The Team
Our team on
customer service is directed by Robert Boutflower and includes John
Melhuish, Rachel Armstrong, Robin Torrens and Graham Mason. The
website team is made up of Richard Parsons-Jones, Emma Pook and
Emma Ward. They all enjoy wine, have travelled widely and are able
to give down-to-earth advice at any level. You are also very
welcome to come in person and discuss orders for delivery including
wines for a wedding or to lay down. If you want to see a particular
member of the team, please ring ahead. They enjoy putting a face to
a name.
Keeping you Informed
With new vintages
being assessed and parcels of new wines being discovered all the
time, keeping in touch is crucial. If you would like to receive
Tanners Wine List, Tanners News, Lying Abroad offers and other
offers, please ring us on Shrewsbury 01743 234455 or email us.
There is a choice of two levels of mailings. Our mailing list is
kept strictly confidential and we never divulge names and addresses
to other companies. You can receive regular e-mail offers and we
ensure that we never overload your inbox!
Please sign up here.
The Oddments List
The Oddments List
contains many small parcels of fine wines, rare wines and bin ends.
Please contact John Melhuish on 01743 234455 for a copy or
download it here. If you are looking for particular old
vintages, we can often oblige.
En Primeur / Lying Abroad Wines
Wines offered
‘En Primeur’ or ‘Lying Abroad’ provide a
good way to secure some of the most sought-after wines at opening
prices. In addition, we ensure it is the cheapest way to buy
favourite mid-priced wines from Bordeaux, Burgundy and the Rhône,
so please ask us for our offers or
check here for latest reports.
Prices are clearly marked in our sales literature and are exclusive of VAT, duty, shipping and marine insurance. Shipment of Claret and Port normally takes place around 30 months after the vintage, Burgundy and Rhône usually more quickly. A second invoice for the duty, shipping, marine insurance and VAT on the value of the wine is charged at time of shipment. At today’s rates these are approximately £2.58 plus VAT per bottle for wines and £3.21 plus VAT for Port. No quantity discounts apply on Lying Abroad wines. Your Lying Abroad purchases are covered under The Bunch Code of Practice which can be sent on request or viewed here. Tanners Duty Paid & Under Bond Storage
Wines purchased
from Tanners by the case can be stored duty paid in optimum
conditions at our Shrewsbury premises or under bond in our
Welshpool warehouse.
All storage terms are in accordance with The Bunch Code of Practice including separate, secure storage of fully marked cases. Charges are currently £3.00 initial taking in charge then £9.00 per dozen and £4.50 per half dozen per year or part year, inclusive of VAT and insurance at replacement value. Please contact John Melhuish or Graham Mason on 01743 234455 for full details. Under Bond Delivery
We work closely
with a number of bonded warehouses. Delivery under bond must be
specified at time of ordering. Shipping, insurance and delivery to
UK bond is charged at time of shipment. At today’s rates, per
dozen, these are 86p per bottle inc VAT. You must give your bond
our documentation to show the value of the goods so that VAT can be
charged on final withdrawal.
Party & Wedding Orders
You will find very
competitive prices at Tanners on champagnes and wines especially
when you take full advantage of our bulk purchasing discounts. We
also have many years of expertise in the quantities and style of
wines you might need. Please ring Robin Torrens for advice on
weddings and parties on 01743 234455 or
fill in the quotation form.
Sale or Return
All wines are
available on Sale or Return for delivery and collection within the
Tanners Own Van Delivery Area. Beers, soft drinks and spirits
are available on Sale or Return for delivery and collection within
this same area, but only in addition to wine orders. Cases of beer,
cider and soft drinks must be returned by the unsplit case. All
goods must be returned in a fit state for resale. We reserve the
right to take back only 50% of the total order. All goods can also
be collected from and returned to your Tanners branch, although we
advise you to ring ahead if you want particularly large quantities
of certain lines.
Glass Hire
Glasses are
available for delivery within
Tanners Own Van Delivery Area, but only for events where the
entire drink order comes from Tanners.
Wine glasses and Slim Jim tumblers come in cartons of 24; champagne flutes and port/sherry glasses in 48s while pint sleeves are in 20s. Glasses and cartons are charged out in full on cards or to account and are credited on return, less any breakages. Glass hire is charged at £1.80 per carton and this service includes washing. Glasses can also be collected from and returned to your Tanners branch, although we advise you to ring ahead if you want large quantities at busy times. Chilling Wine
You can collect ice
from all our branches; unfortunately we have no refrigerated vans
in which to deliver it! Ice tanks - 36 bottle or 60 bottle - can be
hired, but bottles laid in any large container with a good covering
of ice will be chilled to a perfect 10ºC in 35 minutes. A tip:
adding water is counterproductive and soaks off labels!
Selling Your Wine
Your wines can be
valued free of charge and we will usually purchase at market
prices, or advise you on how to sell. We have an eager market for
old and interesting wines. Please contact Simon Jones on 01743
234500 or email him
with your enquiry.
At Tanners we can also offer a broking service, acting as agents for the disposal of your wine. Under this service, we can arrange collection of wine from you and store it securely and insured at full replacement value in Shrewsbury while offering it for sale. We provide monthly updates and remittances based on the progress of your sale. A commission of 15% of the gross selling price is charged, with you receiving 85% of the sale proceeds. There are no other deductions for VAT, insurance or storage whilst we are selling the wine. Any existing storage charges on wines already stored with us must be settled before proceeding with this service. Wines Not on Our List
If possible these
will be obtained for you by the unsplit case. Rare old bottles, in
particular of Madeira, Port and Brandy are available singly. It is
always worth checking our
Oddments List first or you can contact us on 01743
234455.
Corporate Customer Service
Whether you require
wines for corporate events, incentives, gifts or other uses, we can
cater for your individual needs. For details of our services to
businesses and institutions, please telephone Graham Mason on 01743
234455 or email
him.
Visits by our Area Sales Managers can be arranged if appropriate. Restaurant, Hotel & other On-trade Customers
Tanners has great
expertise in giving a full, composite service to on-trade accounts
including regular deliveries, creation of wine lists and advice on
GP. Likewise our wines can add great interest to existing wine
lists. Please email
us or telephone Trade Telesales on 01743 234400 who can send
you our Trade List and arrange for the appropriate Area Sales
Manager to contact you.
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