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Discount Information
Delivered Goods
5% on the wines in
a minimum of three assorted dozens and 7.5% on the wines in a
minimum of five assorted dozens, to one address and on a single
order. One dozen constitutes 12x 75cl bottles of wine,
where two half bottles equal one bottle and one magnum equals
two bottles etc. Wines can be still, sparkling or fortified. You
are welcome to add spirits, although these do not attract discount
they do contribute to making up dozens. We cannot give further
discount on wines on special offer nor in special offer dozens
although they do count towards your discount.
Grouped Orders
Many of our
customers are getting together with friends and neighbours to
achieve these quantities or to overcome delivery charges.
Collected Goods
5% on a minimum of
one assorted dozen of wine and 7.5% on a minimum of five assorted
dozens of wine. One dozen constitutes 12x 75cl bottles of wine,
where two half bottles equal one bottle and one magnum equals
two bottles etc. Wines can be still, sparkling or fortified. You
are welcome to add spirits although these do not attract discount,
they do contribute to making up dozens. We cannot give further
discount on wines on special offer nor in special offer dozens
although they do count towards your discount.
Terms and Conditions
Tanners Website
This list is
subject to stock remaining on hand and to duty, exchange and market
fluctuations. The prices shown in this list are VAT inclusive
per bottle unless otherwise indicated.
You will appreciate that stock position and prices are subject to continual change and revision. If an item is out of stock we substitute with a similar item unless requested not to do so in your order's delivery instructions. Goods supplied remain Tanners’ property until payment has been received. This is the website
of:
Tanners Wines Limited registered Office: Tanners Wines Ltd., 26 Wyle Cop, Shrewsbury, SY1 1XD. Co. Reg No: 1072469 England Privacy Policy
At Tanners we never
disclose details of our mailing list or customer base to any other
organisation. All the information collected, when you first
register or shop with us online, is to enable us to give you the
highest level of service possible.
You can have full confidence that our online ordering service is fully secure. All credit card transactions processed from this site use 128-bit encryption to create a safe and secure shopping experience for you. Once you reach the order process, you will notice a padlock appear at the bottom of your browser window. Also, the address at the top will change to begin with https://www instead of http://www. Both are signs you are entering a secure site. Claims
IMPORTANT:
Goods must be examined and breakages notified immediately, within
two days of delivery at the latest.
Queries
Should you have a
query regarding delivery, please telephone Shrewsbury (01743)
234455. For queries regarding accounts, please ask for our Accounts
Office on (01743) 234500.
Complaints
Any complaints in
respect of quality or service will be attended to personally by the
directors.
Mail Order Contracts
You have a seven
day right of withdrawal from mail order contracts. If you wish to
cancel please notify our sales department in writing at Tanners
Wines Ltd, 26 Wyle Cop, Shrewsbury SY1 1XD. Please note that a
charge may be made to cover the cost of collecting goods in the
event of a cancelled order. You also have a seven day right of
withdrawal from lying abroad contracts. Please notify us in writing
as above if you wish to cancel.When ordering, please give your
Customer Number if you are on our mailing list.
Payment
We accept payment
when ordering online by Maestro and Connect debits cards, Visa
and Mastercard. We do not accept payment by Electron, Solo, Diners
or JCB. We currently cannot accept online payment via American
Express. Sorry we cannot currently accept Tanners vouchers as
payment online, but they can be redeemed via post or at
any of our branches. Please note Tanners Account holders cannot
book goods to their account through the website; all website
transactions require payment by debit/credit card at time of
purchase.
Account holders can pay outstanding invoices online, via online banking, into Tanners bank account (number 02567732, sort code 30-97-62) but you must quote your Tanners customer number. Delivery Information
We operate a
signature service on all deliveries. Goods can be left
unsigned but you must specify this on your order
with instructions where to leave the goods should you be
out.
Orders to the value of £90 or more to one address are delivered free in mainland Britain (except the Scottish Highlands) at the prices shown on this site. For smaller orders please add £7.95 per address. Minimum order value is £25 excluding delivery. The following charges will be applied to orders for delivery to the below regions. We will contact you upon receipt of your online order to these regions as the additional charges will not show during checkout. Scottish
Highlands, Scilly Isles, Northern
Ireland, Isle of Man and Isle of
Wight
Charged at: 1 case - £25 2 cases - £30 3 cases - £35 4 cases - £45 5 cases - £55 Add £10 per additional case thereafter... Scottish
Islands
Charged at: 1 case - £35 2 cases - £40 3 cases - £50 4 cases - £60 5 cases - £70 Add £10 per additional case thereafter... You may also
telephone (01743) 234455 to confirm charges to the Highlands,
offshore islands, Northern Ireland. Sorry but we do
not deliver to the Republic of Ireland.
Orders are despatched on weekdays normally within 24 hours of receipt and more often than not are received within three working days (weekends excluded) though it is wise to allow seven days or longer, especially in December. Next day delivery is possible to most parts of mainland Britain. Please telephone (01743) 234455 for charges. Tanners Services
Tanners News, Special Offers & Mailing List
If you would like
to receive our Fine Wine List, Tanners News and special offers
regularly through the post then please
click here and
complete the form to add your name to our Mailing List, or maybe
you know of a friend who would like to receive Tanners' mailings.
Our Mailing List is kept strictly confidential and we never divulge
names and addresses to other companies.
Monthly Payment Cellar Scheme
If you pay by
monthly standing order you can purchase wines up to four times
the value of your monthly payment. You can take advantage of
our many Special Offers, buy off our list or seek our help in
planning your selections. Please telephone John Melhuish on
Shrewsbury (01743) 234455.
Advice
We are fortunate in
that many of our staff have been with us a long time. All sales
staff work to pass their Wine and Spirit Education Trust
Intermediate Certificate, Advanced Certificate and Diploma
examinations as quickly as they can practically do so. They
are encouraged to taste whenever possible, and at Wyle Cop
there is a wine for staff to taste blind every day.
Valuation & Purchase of Old Wine
We value wines for
customers free of charge and will usually purchase at market
prices, or advise clients on how to sell. We have an eager
market for old and interesting wines. Please contact Stephen
Crosland or Simon Jones on (01743) 234500 with your enquiries, or
e-mail a list to Simon Jones at buying@tanners-wines.co.uk
who will be pleased to give you a quote.
Businesses & Institutions
We try to cater for
your individual needs whether you require wines for corporate
events, incentives or gifts. For further details of our services to
the Business Customer, please telephone our sales team on (01743)
234455.
Tanners Wine In Time
For a regular
delivery of a reasonably priced selection of wines you need look no
further than
Wine in Time. We will send you an assorted case of wine,
monthly or every other month depending on your requirements, so you
need never again be faced by a sadly empty wine rack. Each case
will contain two bottles of six different wines, some long standing
favourites and some more unusual with, over the year, roughly equal
numbers of reds and whites. You can choose
between dozens at £80 or £100, payments can be made
by Direct Debit, Credit Card or on Tanners Account.
Chilling Wine
We have no
facilities for delivering ice but it can be collected from our
branches in Shrewsbury, Hereford or Bridgnorth, please ring in
advance to reserve stock. Bags of approximately 2kg cubes cost
90 pence. Bottles lain in any large container with a good covering
of ice will be chilled to a perfect 10°C in thirty minutes. Adding
water is unnecessary and only serves to soak off labels.
Tastings
We hold regular
wine tastings for customers during the year. Of particular interest
are the tutored tastings held at Wyle Cop when producers
talk about their wines as they are tasted. Participants are limited
to 48. Our Spring Tastings held over two nights in
March/April are normally attended by some of our overseas
suppliers. Our two nights of tastings in early November
concentrate on wines for Christmas. Numbers for all these evenings
are limited to 150. Please see the
Tastings page for details of forthcoming tastings.
Bespoke tastings for groups are undertaken
whenever feasible. These take place in the Clive Tanner Room, for
25 people or more, with a minimum cost of £20 per head including a
buffet and guided tour; for further information please
ring Robert Boutflower on 01743
234500.
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