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Customer Reviews

 

You may submit your reviews, including star ratings, of Tanners products, via the reviews tab on the Tanners website product pages, in accordance with the guidelines stated here.

To ensure that you are only shown authentic reviews on our website, only registered users can write reviews. If you do not already have an online account with Tanners, you can create one here.

 

Content Guidelines

 

Your review should be based on your personal experience of trying the product. For the benefit of other customers, please try to make your review as informative and detailed as possible. The best reviews include not only whether you liked or disliked the product, but also why as this may help other customers with their decision.

We would like customer reviews to be a valued aspect of our product information and something that you find useful. We hope that you'll benefit both from providing and reading the reviews.

We want your reviews to be published and useful to others, so please note that there are a few content guidelines. We are unable to post the following:

 

  • Reviews of products you have never tried
  • One word reviews or reviews longer than 500 words
  • Negative remarks directed at other reviewers or Tanners staff
  • Content not specific to the product being reviewed – such as delivery or customer service issues e.g. in the case of receiving a faulty bottle, please let us know and we will arrange a refund or replacement for you to re-review.
  • Remarks that make criminal accusations, are profane or spiteful
  • Reviews that are not your own original work or have been previously published elsewhere
  • Content which might be considered defamatory, blasphemous, racist, sexually explicit, sexually gratuitous or incendiary
  • Reviews submitted by, or on behalf of, companies or websites – including Tanners suppliers
  • Advertisements or promotional material for organisations, companies or websites
  • Third-party brand names or trade marks not stocked by Tanners
  • Time-sensitive material
  • Personal details such as phone numbers, postal addresses or URLs
  • Alternative availability, price, ordering or delivery information
  • Reviews submitted in CAPITAL LETTERS apart from use in normal punctuation
  • Reviews for which you were compensated or granted any consideration by any third party
  • Content submitted in a language other than English.
  • HTML code, computer script or website urls

 

Terms

 

In submitting a customer review you are agreeing to allow your comments to be used, in part or in full, on other parts of our website and in printed literature, without us requiring further permission from you.

By submitting your email address in connection with your rating and review, you agree that Tanners may use your email address to contact you about the status of your review.

You may retract your review at any time, just email us and we'll remove it.

Tanners reserves the right not to publish reviews, to amend content of reviews at any time and to remove reviews from this website without notice after publication at Tanners sole discretion. Tanners reserves the right to remove approved reviews from the website without informing the original reviewer

 

Disclaimer

 

Tanners has encouraged contributors to give legitimate, constructive feedback on Tanners products.

Tanners shall not be in any way responsible or liable for reliance by users on any information that is obtained from customer submitted reviews and Tanners does not make any representation or warranty, either express or implied as to the accuracy or reliability of any information or content that is published by users on the Tanners website. 

Publication of these reviews and their content does not signify that Tanners agrees with the views and content given.

The views are the contributors own and have been made in good faith and in accordance with the Customer Reviews Terms and Content Guidelines. 

If you find any review content to be offensive or become aware of any content that is in any way defamatory or in breach of the Customer Reviews Terms and/or Content Guidelines please let us know by contacting us and we shall endeavour to remove any offending material.