Important - Please note
We usually operate a signature service on all deliveries. However at present, If you select ‘Addressee only – obtain signature’ at checkout then the delivery driver will place the delivery on your doorstep, knock/ring and then take a couple of steps back. They will wait for the door to be answered and then ask for the recipient’s name, to ensure the delivery is being made correctly, then manually enter the name into their system.
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Goods can be left unsigned for but you must specify this during checkout, with instructions on where to leave the goods should you be out.
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Any goods that have been left according to instruction and not delivered over the recipient's threshold are left at the sender's risk.
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We always do our very best to achieve our stated delivery times but please note we can not be responsible for circumstances beyond Tanners control including, but not limited to, adverse weather conditions and supplier and carrier difficulties.
Standard Mainland UK Delivery
Usually delivered within 4 working days, 8am to 6pm.
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£8.50 Per Delivery Address |
FREE On Orders Over £120 |
Express Mainland UK Delivery
Usually next working day on orders placed before 1pm on a working day
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£13.50 Per Delivery Address |
£5 Per Delivery Address on orders over £120 |
Saturday Delivery AM
Order by 1pm Fri for Saturday AM delivery
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£20.00 |
Delivery to other areas - additional charges
- For deliveries to the Isle of Wight, Northern Ireland, Isle of Man and the main Scottish
Islands deliveries are charged at a fixed price of £15 for the first case (up to 12 x 75cl) and
£10 for each subsequent case. Rates are calculated automatically at the checkout.
You should allow up to 10 working days for delivery to these areas.
Please note: we do not export from the UK.
For full delivery details click here
Click & Collect
Click & Collect is unfortunately currently unavailable online due to the Covid-19 situation.
Find out more about Click & Collect.
Stock Availability
You will appreciate that stock positions are subject to continual change in a multi-channel business. Very occasionally, an item may be out of stock that the website has allowed you to order. We will attempt to contact you to discuss an alternative. In the event that we cannot reach you, to ensure a timely delivery, we will substitute with a similar item of equal or higher value (at no additional cost), unless requested not to do so in your order's delivery instructions.
Returns
If you don't like any wine that you buy from us, for whatever reason, return it within a month of purchase and we shall refund your money without question or delay. Please telephone on 01743 234455 or contact us
Lying Abroad/En Primeur/In Bond Wines
Wines offered ‘Lying Abroad’ or ‘En Primeur’ provide a good way to secure some of the most sought after wines at opening prices. In addition we ensure it is the cheapest way to buy favourite mid-priced wines from Bordeaux, Burgundy and the Rhône, so please ask us for our offers or check our website for latest reports. Prices are clearly marked in our sales literature and are exclusive of duty, shipping, marine insurance and VAT. Shipment of claret and Port normally takes place around 30 months after the vintage, burgundy and Rhône usually more quickly. A second invoice for the duty, shipping, marine insurance and VAT on the value of the wine is charged at time of shipment - view current duty rates. There are no further charges for deliveries to a UK mainland home or work address. Your Lying Abroad purchases are covered under The Bunch Code of Practice which can be sent on request or viewed here.
