Delivery & Returns
Standard Mainland UK Delivery
Delivery is FREE on orders of £150 or more to a single address in mainland UK.
Delivery is charged at £9.95 per delivery address for orders under £150. Unless advised otherwise, you will normally receive your delivery in 5 working days.
Express Mainland UK Delivery
£5 on orders of £150 or more to a single address in mainland UK.
For orders under £150 - £14.95 per delivery address.
Usually delivered the next working day (on orders placed before 1pm on a working day).
Please note, whilst the majority of parcels sent on this service are received the next working day, this is not guaranteed and excludes the Scottish Highlands.
Saturday UK Mainland Delivery
Saturday Delivery is charged at a flat rate of £25. Orders must be received by 1pm Friday.
Additional Charges – delivery to remote UK postcodes
Our couriers can deliver to most geographically remote locations but do bear in mind that these do incur a higher delivery charge and will take longer to arrive.
Isle of Wight and Northern Ireland ‒ first case (up to 12 x 75cl) is charged at a flat rate of £25 then £10 per subsequent case.
Isles of Scilly, Isle of Man and Scottish Offshore Islands ‒ first case (up to 12 x 75cl) is charged at a flat rate of £30 then £10 per subsequent case.
Rates are automatically calculated at the checkout.
Tasting Tickets
Please see individual tickets for details.
E-Gifts
For full details on E-Gift cards, you can view the product here.
Stock Availability
You will appreciate that stock positions are subject to continual change in a multi-channel business. Very occasionally, an item may be out of stock that the website has allowed you to order. We will attempt to contact you to discuss an alternative. In the event that we cannot reach you, to ensure a timely delivery, we will substitute with a similar item of equal or higher value (at no additional cost).
Returns
If you don't like any wine that you buy from us, for whatever reason, return it within a month of purchase and we shall refund your money without question or delay. Please telephone on 01743 234455 or contact us.